Remote Access and Control

Document workflows, train new team members, and maintain a reliable audit trail of all your remote sessions with ease. Hexnode lets you securely record and store remote troubleshooting sessions directly within the console for later review or training purposes.

Share documents, deploy resources, or collect logs from devices during a remote session, all without compromising security. With Hexnode, files are securely sent and received in real time, ensuring every exchange remains protected and fully under your control.

Troubleshoot, maintain, or update devices anytime, even when no one’s around. Hexnode’s Unattended Remote Access allows admins to securely initiateremote sessions without any user intervention, enabling silent and seamless device management.

Hand off live remote sessions to other technicians for faster issue resolution. Session Transfer ensures that the right expert for the problem at hand can step in at any time during the session with no disconnects, delays, or lost context.

Work together on live sessions with multiple technicians controlling the device simultaneously. Hexnode enables real-time teamwork for quicker diagnostics, better collaboration, and faster issue resolution.

View and manage all active screens of a device in the same remote session seamlessly. Hexnode ensures admins can seamlessly switch between displays for complete visibility of the device and precise troubleshooting.

Start remote sessions right from the device’s login screen. Hexnode lets admins access locked or inactive devices, log in as local administrators, and troubleshoot issues without waiting for user intervention.

Access device terminals remotely and execute commands in real time. Hexnode offers a familiar command-line interface with live responses, continuous command support, and native text editor access for efficient troubleshooting.